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When Work Isn’t 9-to-5, Child Care Can’t Be Either

Demand is growing for flexible child care around the clock, but supply lags. Public investment is needed to help bridge the gap.

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In New York City and New Mexico, policymakers are making history by rolling out ambitious universal child care plans that offer affordable care for families and invest in the providers that drive our economy. As these bold efforts expand access for young children, leaders must consider a fundamental reality of modern work: Child care that ends at 6 p.m. might not work for parents whose shifts start at sunset, stretch overnight or change week to week.

Child care during nontraditional hours — including early mornings, evenings, nights and weekends — is a growing need for American families. Flexible care with variable hours from week to week is also in demand.

In many homes across the country, work happens outside of 9 a.m. to 5 p.m. The best available data, drawn from the past decade, suggest that in some states live with a parent who works nonstandard hours, and that accommodate those schedules — though these figures rely on data collected before the pandemic. These data also indicate that work outside traditional hours is common in families that have lower incomes. 

Expanding access to equitable child care options requires careful attention to the diverse child care needs of working families. For a parent who starts a shift as a nursing assistant at 7 a.m., works overnight as a hotel receptionist or drives for a ride share service as a second job on the weekend, , as many licensed child care programs follow a more conventional schedule. Challenges also exist for parents who work jobs with rotating shifts, who not only require care outside of normal business hours, but also need the hours to be flexible. 

To ensure that working families can thrive, the child care sector needs more public investment in child care settings that offer care during nontraditional hours and increased support for the workforce needed to deliver it. When designing a universal child care system, policymakers must consider the growing population of parents working outside traditional business hours and should incorporate the following three principles.

Include home-based child care providers in policy design. Right now, most child care during nontraditional hours is , rather than by licensed child care providers. In other words, by people families trust who care for children in ways that resemble parental care. This type of arrangement — known as family, friend and neighbor (FFN) care — is in the U.S. child care system. This trend points to both a preference and a gap: Families rely on familiar, home-based care during these hours, yet the supply of licensed child care that is open during these hours simply isn’t there. Building a universal child care system that is responsive to families’ needs will require recruiting and investing in licensed family child care providers and FFN caregivers who operate outside of child care licensing systems. Building policies that include the full range of home-based providers will require creative solutions, such as community-based peer support groups and access to resources and materials related to caring for children. 

Create fair working conditions and compensation for providers who offer care during nontraditional hours. Increasing child care access for working families must prioritize investment in the workforce caring for children during . These providers face some of the in an already strained sector: low pay, unpredictable schedules, on-call demands for families that need last minute child care or need to change hours without notice, and the strain of balancing their own family responsibilities with offering child care. Many FFN caregivers provide child care for their families . Expanding child care options that meet the needs of families working nontraditional hours requires intentional strategies that ensure a livable wage for paid child care workers and compensation for FFN caregivers — many of whom indicate for their work. These approaches must also reflect that the cost of care varies by time of day. 

Right-size standards and regulations to reflect the realities of providers caring for babies and children during nonstandard hours. Finally, quality and regulatory frameworks must evolve to recognize that care at 10 p.m. does not look like care at 10 a.m. Children’s development during nontraditional hours is shaped by like shared meals, bedtime stories and quiet, unstructured time. Systems that measure quality solely through daytime standards risk missing — such as healthy sleep practices and creating calm and comfortable environments — while placing unnecessary burdens on providers. Universal child care systems should offer tailored professional development that reflects the realities of care at night and on weekends — focused less on building lesson plans and more on developing routines, relationships and supporting children through transitions like bedtime or early wake-ups.

As states and cities build universal child care programs, ensuring access to child care beyond standard work hours must be a central goal. By embracing a mixed-delivery system that values all types of care, investing in compensation and professional development, and developing appropriate standards, early adopters of universal child care initiatives can provide an example of how to create policies that meet the needs of all working families.

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